Tedious Terms of Service

Last updated: 1/18/2026

Welcome to Tedious. By creating a Tedious account or using any Tedious services, you agree to be bound by these Terms of Service (“Terms”).

As used in these Terms, “Tedious,” “we,” “us,” or “our” means Tedious, Inc. (or the applicable Tedious contracting entity).
“You” means the individual or business using the Services, including owner-operators, small crews, or organizations (“Pros”).

If you do not agree to these Terms, you may not access or use the Services.

1. The Tedious Platform

Tedious provides a business operating platform for home service professionals, including tools for:

• customer communication (SMS, chat, email)

• AI-assisted messaging and automation (“Ted”)

• quoting, booking, scheduling, and job management

• payments, deposits, and receipts

• customer business pages and checkout experiences

• reporting, analytics, and operational tools

All features and services offered by Tedious are referred to collectively as the “Services.”
Any new features added to the Services are also subject to these Terms.

2. Account Terms

2.1 Eligibility

To use Tedious, you must:

• be at least 18 years old (or the age of majority in your jurisdiction)

• use the Services for business purposes, not personal or household use

• provide accurate, complete, and current account information

We may reject or terminate accounts at our discretion.

2.2 Account Responsibility

You are responsible for:

• all activity on your account

• maintaining account security

• ensuring your login credentials are kept confidential

Tedious is not liable for losses resulting from unauthorized access due to your failure to secure your account.

2.3 Primary Contact

You must maintain a valid email address (“Primary Email Address”) capable of receiving communications. Tedious may use this email for notices related to billing, security, legal matters, or account changes.

3. Account Ownership & Team Access

3.1 Account Owner

The individual or business that creates the account is the Account Owner and is responsible for compliance with these Terms.

If you create an account on behalf of a business, you represent that you have authority to bind that business.

3.2 Team Members

Depending on your plan, you may grant access to employees, subcontractors, or team members. You are responsible for their actions and compliance with these Terms.

4. Payments, Billing, and Fees

4.1 Subscription Fees

You agree to pay all applicable subscription fees, transaction fees, and usage-based fees associated with your plan (“Fees”). Fees are billed in advance and are non-refundable unless required by law.

4.2 Payment Processing

Tedious uses third-party payment processors. By using payment features, you agree to the terms of those providers.

Tedious is not the merchant of record for transactions between you and your Customers.

4.3 Taxes

You are solely responsible for determining, collecting, reporting, and remitting any applicable taxes related to your business and transactions.

5. Your Responsibilities to Customers

Tedious is not a marketplace. Any contract for services is strictly between you and your Customer.

You are responsible for:

• services you offer and perform

• pricing, refunds, cancellations, and disputes

• legal compliance in your jurisdiction

• customer disclosures, policies, and communications

Tedious does not guarantee bookings, payments, or customer behavior.

6. Acceptable Use

You agree not to:

• use the Services for unlawful, deceptive, or abusive purposes

• send spam or unauthorized marketing messages

• impersonate others or misrepresent your business

• interfere with platform security or performance

• attempt to reverse engineer or bypass safeguards

We may suspend or terminate accounts that violate these rules.

7. AI-Powered Features (“Ted”)

Tedious provides AI-assisted features to help automate communication, quoting, and follow-ups.

You acknowledge that:

• AI responses are generated based on provided data and instructions

• you remain responsible for reviewing and approving outputs where applicable

• AI features do not replace professional judgment or legal obligations

Tedious does not guarantee the accuracy, completeness, or suitability of AI-generated outputs.

8. Your Content & Data

8.1 Ownership

You retain ownership of all content you submit, including messages, job details, photos, pricing, and branding (“Your Materials”).

8.2 License to Tedious

You grant Tedious a worldwide, non-exclusive, royalty-free license to host, use, process, display, and modify Your Materials solely to operate and improve the Services.

8.3 Customer Data

Customer data you collect through Tedious belongs to you. Tedious processes this data on your behalf in accordance with our Privacy Policy and Data Processing Addendum (if applicable).

9. Intellectual Property

Tedious owns all intellectual property related to the Services, including software, branding, logos, and AI systems.

You may not use Tedious trademarks or branding without written permission.

10. Third-Party Services

Tedious may integrate with or link to third-party services (e.g., SMS providers, payment processors, mapping tools).

Use of third-party services is at your own risk and subject to their terms. Tedious is not responsible for third-party products or services.

11. Confidentiality

Each party agrees to protect the other’s confidential information and use it only to perform obligations under these Terms, except where disclosure is legally required.

12. Privacy & Data Protection

Tedious processes personal information in accordance with our Privacy Policy.

By using the Services, you agree to our collection and use of data as described there.

13. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TEDIOUS DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

14. Limitation of Liability

To the fullest extent permitted by law, Tedious will not be liable for:

• lost profits, revenue, data, or goodwill

• indirect, incidental, or consequential damages

• customer disputes or payment issues

Tedious’s total liability will not exceed the amount you paid to Tedious in the prior 12 months.

15. Indemnification

You agree to indemnify and hold Tedious harmless from claims arising out of:

• your use of the Services

• your business operations

• customer disputes

• violation of laws or third-party rights

16. Termination

You may cancel your account at any time. Tedious may suspend or terminate access for violations, non-payment, or legal risk.

Upon termination:

• access to Services ends

• outstanding fees remain payable

• no refunds are provided

Certain sections survive termination, including payment obligations, liability limits, and confidentiality.

17. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or the platform. Continued use of the Services constitutes acceptance of the updated Terms.

18. Governing Law

These Terms are governed by the laws of the State of [Insert State], United States, without regard to conflict-of-laws principles.

19. Contact Information

Tedious, LLC.
Email: support@tediousapp.com